January 23rd, 2018


B2B TheGreatDebate 57

Customer Centricity Masterclass @ Twickenham

“Customer Centricity is the eco-system and operating model that enables an organisation to design and deliver a unique and distinctive customer...
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Building Trust @ The Crystal

Trust is the willingness to be vulnerable based upon positive expectations about another’s intentions or behaviours. - Rousseau et al Trust is...

What Does Leading Edge Mean in B2B Customer Management? @ Mercedes-Benz World

Click here to view the image gallery In the fourth instalment of The Great Debate, three senior executives: Chris Russel of Luvata, Nigel Brotherton...
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What B2B and B2C can learn from each other? @ Queens House

Our June Customer Management Great Debate was held at the glorious Queen’s House in Greenwich, London, followed by a guided tour of the...
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Making B2B Partnerships Work @ Lords Cricked Ground

50 of the brightest B2B industry Sales Support Managers, Customer Experience, Retention Managers, Regional Sales Directors, Supplier Relationship...
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Strategy & Planning @ The Churchill War Rooms

13th November 2013 The first B2B Customer Management Great Debate launches at the Churchill War Rooms in Westminster. Customer Attuned have always...

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