Customer Attuned is run by a team of customer management experts with strong experience in the development of innovative customer-driven change in the B2B sector. They passionately believe that these things are the basis for any successful B2B client relationship:
TRUST, INTERDEPENDENCE, EQUITABILITY
They help their clients to:
- Become more customer centric
- Understand, manage and improve the quality of your customer relationships
- Make your sales, distribution and communication channels (physical and digital) work smarter
- Attract, manage, motivate, develop and keep your people
- They ensure that you are left with the tools to continue and finish the job.
eBECS is a specialist in the design and delivery of total Microsoft Business Solutions for manufacturing, distribution, oil & gas, retail, general heavy industry and all aspects of the service industries.
Award-winning total business solutions
We deliver award-winning Lean and agile Microsoft Dynamics AX ,Microsoft Dynamics NAV and Microsoft Dynamics CRM solutions, as well as integrated Cloud Services, including Azure and Private Cloud, and Office 365 and Mobile solutions including Field Service. These solutions focus on delivering improved business performance measured by comprehensive business intelligence (BI). Specifically, this is achieved by enabling our clients to streamline and integrate processes, improve client relations, maximise sales, minimise waste, optimise the extended supply chain and manage demand-driven operations.
Solutions tailored to your industry and your business needs
eBECS’ philosophy is simple: technology is about successfully connecting people, process and progress. We take the time to understand your business, your team and your supply chain and then use our industry experience and knowledge to respond with ERP, CRM and BI solutions that are tailored to your specific industry needs.
eBECS is a global company with a personal touch and we take enormous pride in our large referencable client base.
Deep-Insight was set up in 2000, following several years of extensive scientific research into the drivers of customer retention and employee performance.
Having analysed the success factors of several hundred European companies over a period of nearly 10 years, Deep-Insight’s founders developed and built the customer retention and employee performance engines that form the basis of our online relationship assessment services. These tools and methodologies form the basis of the Customer Relationship Quality (CRQ™) and Employee Relationship Quality (ERQ™) assessments that Deep-Insight conducts on behalf of an increasing range of international clients.
In 2014, Deep-Insight incorporated Net Promoter Score (NPS™) into its customer methodology.
Deep-Insight serves the business needs of large global organisations from its headquarters in the National Software Centre in Cork, Ireland. It has international sales offices in London, Amsterdam, Warsaw and Sydney.
STAR Commercial Academy is a global training and management consultancy organisations that works with clients to strategically develop practical and pragmatic solutions that help commercial teams thrive in competitive and dynamic markets.
Their approach uses proven models that enable organisations to focus on the right markets, sectors and channels with the right customers.
Together they co-develop a long term competitive advantages with their customers.
They understand the challenges, issues, needs and wants of their customers.
We make the complex world of data simple.
Data is at the heart of everything we do. Our data marketing experts will show you how to harness your data and make it work for your organisation.
We use our unique data-analysis process – the Insightstream – to help our clients:
- Understand their data
- Realise the potential customers hold for their businesses
- Deliver innovative marketing strategies
- Maximise opportunities for customer communication
Our work helps companies grow. Whether you’re looking to increase revenue from current customers, find new customer groups, develop new products or enter new markets, the Insightstream delivers real advantage in a complex and competitive business world.